Privacy Policy

Introduction

Welcome to LourdesTours.com (“we,” “our,” “us” or the “Website”).

LourdesTours.com is operated by Pinora One, a sole proprietorship registered in Western Province, Sri Lanka.

We respect your privacy and are committed to being transparent about how our website operates and how information may be collected when you visit it.

This Privacy Policy explains what information we collect, how website usage data may be processed, and what you should know when accessing third-party websites or services through links on our Website.

By using LourdesTours.com, you acknowledge this Privacy Policy. Please read it carefully.

Information We Collect

We do not directly collect personal information such as your name, residential address, telephone number or financial details through LourdesTours.com.

Our Website is primarily an informational travel resource designed to help visitors discover Lourdes, France, and plan their visits.

We do not provide a facility on this Website for users to create accounts, make payments to us or submit personal booking information.

However, certain technical information may be processed automatically when you visit the Website, depending on the hosting infrastructure, security services, cookies and analytics tools in use. This may include information such as your IP address, browser type, device information, pages visited and general website usage data.

We do not intentionally use this technical information to identify you personally.

Third-Party Websites and Services

LourdesTours.com may contain links to external websites and services that provide travel information, activities, experiences and booking facilities.

These third parties operate independently and may collect and process personal information in accordance with their own privacy policies and terms.

For example, Viator may collect personal information when you visit its website, search for activities, make a booking, create an account or contact its customer support team. Information collected by Viator or another third party may include your name, contact details, booking information, payment details or other information required to provide its services.

We do not control the personal information collection practices of these third parties and do not assume responsibility for their independent privacy practices.

Before providing personal information or completing a booking on an external website, we encourage you to review that website's privacy policy and terms.

Your use of third-party websites and services is subject to their respective policies and conditions.

Affiliate Links

LourdesTours.com may participate in affiliate marketing programs, including programs offered by travel and activity booking platforms such as Viator.

This means that certain links on our Website may be affiliate links. If you follow an affiliate link and complete a qualifying transaction, we may receive a commission at no additional cost to you.

Affiliate links may contain tracking parameters or use technologies operated by the relevant third party to attribute referrals and qualifying transactions.

We do not receive your full payment card details through affiliate links. Any personal or payment information you provide when making a booking is handled by the relevant third-party provider under its own privacy policy and procedures.

Our participation in affiliate programs does not give us control over how our partners collect, use or store your personal information.

Cookies

LourdesTours.com may use cookies or similar technologies where necessary for website functionality, security, performance measurement or other purposes.

Depending on the tools implemented on the Website, these technologies may be used by us or by third-party service providers.

Third-party websites accessed through our links may also use their own cookies, tracking technologies or similar tools. These technologies are governed by the relevant third party's policies and settings.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of some websites or services.

Where required by applicable law, consent will be obtained before using non-essential cookies or similar technologies.

Analytics and Performance Monitoring

We may use website analytics or performance-monitoring services to understand how visitors use LourdesTours.com and to improve the Website.

Depending on the services enabled, these tools may process technical and usage information, such as:

• Pages visited and interactions with website content.
• Browser and device information.
• Referring websites or general traffic sources.
• Approximate geographic information derived from technical data.
• Website performance and error information.

The specific information processed depends on the tools in use and their configurations.

Where third-party analytics services are used, their processing of information may also be governed by their own privacy policies.

We do not claim that technical or analytics data can never identify an individual. Such information may be treated as personal data under applicable laws in certain circumstances.

How We Use Information

Any technical or usage information processed in connection with LourdesTours.com may be used, where applicable, to:

• Operate and maintain the Website.
• Protect the Website against spam, abuse, security threats and unauthorized activity.
• Diagnose technical issues and improve website performance.
• Understand general visitor interests and website usage.
• Measure the effectiveness of website content and referral links.
• Comply with applicable legal obligations.

Sharing and Disclosure of Information

We do not directly collect personal information through the Website for the purpose of processing travel bookings or payments.

We do not sell personal information that we directly collect from visitors.

Technical information may be processed or made available to service providers where necessary to operate, secure, maintain or analyze the Website. Examples may include hosting providers, security services and analytics providers, depending on the services configured.

When you follow a link to a third-party website, that provider may independently collect information about you. For example, a booking platform may process your details to complete a reservation, process payment, provide customer support or meet its legal obligations.

We do not control independent data collection by third-party websites. Please consult the relevant provider's privacy policy for further information.

We may also disclose information where required by applicable law or where reasonably necessary to protect the rights, security or lawful interests of the Website and its operator.

Data Retention and Security

We do not maintain a database of visitor names, residential addresses, telephone numbers or payment card details collected through LourdesTours.com.

Technical logs, security records or analytics data may nevertheless be retained by our hosting provider or other service providers according to their operational practices, configurations and retention policies.

We take reasonable steps to maintain the security and proper operation of the Website. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Where information is processed by a third-party provider, its data retention and security practices are governed by that provider's policies and arrangements.

International Data Processing

LourdesTours.com is operated by Pinora One in Sri Lanka. Depending on the hosting, analytics, security and third-party services used, technical information may be processed or stored in other countries.

Third-party booking platforms may also process information in jurisdictions outside your country of residence.

The applicable safeguards and requirements depend on the services involved and the laws that apply to the relevant processing.

Please review the privacy policies of third-party providers for details about their international data-processing practices.

Your Privacy Rights

Depending on your location and the laws applicable to your circumstances, you may have rights concerning personal data, including the right to request access, correction, deletion, restriction of processing or to object to certain processing activities.

Because LourdesTours.com does not directly collect personal details such as your name, telephone number or payment information through its own booking or account system, we may not hold the information necessary to identify you or fulfill every type of request.

If you have a privacy-related question concerning our Website, you may use the contact details published on LourdesTours.com, if available.

If your concern relates to information collected by Viator or another third-party provider, you should contact that provider directly, as it controls its own booking systems and personal information processing.

Children's Privacy

LourdesTours.com is a general travel information website and is not specifically directed at children.

We do not intentionally collect children's personal information through a registration or booking facility on our Website.

Third-party websites linked from LourdesTours.com may have their own age requirements and privacy practices. Parents and guardians should review the relevant policies before allowing children to use those services.

External Links

Our Website may link to external websites for additional information, travel planning or booking services.

We are not responsible for the content, security, privacy policies or data-handling practices of external websites. A link to a third-party website does not mean that we control or endorse all of its privacy practices.

We encourage visitors to check the relevant website's privacy policy before sharing personal information or completing a transaction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the Website, the services we use or applicable legal requirements.

Any updated version will be published on this page, with the “Last updated” date revised accordingly.

We encourage visitors to review this page periodically to remain informed about our privacy practices.

Contact Information

For questions or concerns about this Privacy Policy or the operation of LourdesTours.com, please refer to the contact information published on our Website, if available.

Website: LourdesTours.com
Operator: Pinora One
Business structure: Sole proprietorship
Registration location: Western Province, Sri Lanka